chatbot-list

Why we included this project

A long-running Chinese-language collection, this list pulls together conference talks, technical articles, and slide decks about intelligent customer service and conversational AI, most of it from companies that run these systems at scale. The real value sits in the case studies: Alibaba's Xiaomi assistant, Bilibili's cloud-based support stack, and a spread of enterprise Agent rollouts all come with the talks that explain them, so you get production detail rather than abstract tutorials. Entries are grouped by vendor and topic, which makes the list a handy starting point for comparing design choices and the trade-offs teams make in live deployments. It is a reading list rather than runnable software, so treat it as a study path for tracking down primary sources and benchmarking ideas before you pick an approach.